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Errors 
  1.  
    Couldn't open mixer
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    When I installed the program on my Desktop everything works well but, when I installed on my Laptop ( IBM Thinkpad 770x ) I get a message: "Couldn't open mixer. Return code =8"

    The player works OK but the "Mixer Tab" is greyed out.

    Can you tell what the problem might be and how I can correct it. Keeping in mind that I am only moderately computer knowledgeable.

    I looked into the problem last week. Unfortunately, I don't have much of an answer yet. Error code 8 is "The mixer device did not process the message", which indicates that the mixer (the master volume controls) either isn't installed, or perhaps there is more than one 'device' installed.

    I recall several years ago, another CSDS user had a similar problem. I believe he was also using a Thinkpad!

    This is what he says:

    I tracked the problem down to a Plug and Play C Audio Video card. The error message was annoying but didn't cause any functional problems.

    I ended up uninstalling the Drivers for the Card and the problem was resolved.

    Another work around was to leave the PCMCIA card installed. This also allowed me to load the program without any errors (But only on one configuration) Another option is to create a second configuration that does not have the audio card in it's configuration.

    This error is really only just an annoyance. Since CSDS can't control the mixer, it simply greys-out the appropriate controls on the music player.

    As of CSDS 1.15, there is a 'preference' that disables this error message from appearing. Goto 'System | Settings... | Music' and check the 'Disable error message 'Unable to Open Mixer' checkbox.

  2.  
    Database GETOUT has no sorted records
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    Sorry to bother you, but I have a small problem I've updated to your latest version of the choreo program. Each time I open the program it tells me the get out database has no sorted records and I should sort it as soon as possible. I do that each time and the program seems to work OK, but I suspect this isn't the way you have designed the program. Do you have a thought as to why it might be happening and what you might suggest I do?

    I did download again the most recent executable file and re-install it, but that didn't solve the problem.

    It would help if you gave me the exact error text that you receive.

    I.e., is it...

    WARNING: Database GETOUT has no sorted records! The database should be sorted as soon as possible.

    If so, this error message has two causes:

    1. The database is empty. In which case, perhaps this is why you get the error message each time. The GETOUT database is C:\SQDATA\SQUAREDB\GETOUT.DAT. Make sure that the file exists, is not of size 0, and isn't read-only.

      From the CSDS main menu, select 'System | Status'. What does it say about the GETOUT database?

    2. The database has no sorted records. This might happen if the database was somehow corrupted, or if the first record in the database had a incorrect key value. Sorting the database should fix the problem.

    You might try deleting file C:\SQDATA\SQUAREDB\GETOUT.PNA (note the file extension is PNA not DAT). This is the index file for the database. If CSDS detects that this file does not exist, it will re-create it.

    Check for file C:\SQDATA\GETOUT.UPG. This is the upgrade file for the getout database. It is written when you do the 'complete release' upgrade. The file should be automatically deleted by CSDS after it upgrades the database. If, for some reason, it was 'read-only', perhaps CSDS couldn't delete it. If this file exists, you could try deleting it.

    As a last resort, you could do the following: (note: doing this will delete any GETOUT records you may have added to the database)

    1. Delete your GETOUT database (delete GETOUT.DAT and GETOUT.PNA from C:\SQDATA\SQUAREDB).
    2. Place a copy of GETOUT.UPG in C:\SQDATA.
    3. Run CSDS.

  3.  
    More than 30 SEQ databases specified
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    As you may know, during the winter months I have a workshop every week here in FL. I use the same dance and keep adding new 'stacks of cards' to the dance as others deplete. Well, the season is over and I want to mark all of the cards that I used, (in the hundreds).....well, I get an error message as follows:

    Error on Line XX - more than 30 seq Databases specified.

    In fact I have 41 different ones.

    Is there an easy way around this? I suspect it would require you to make a change in the program.

    Sorry, but I can not fix this problem due to a program design flaw. It would take a incredible amount of work, and a redesign of some databases.

    That being the case, the best work around is to create two (identical) dates, one which stores the data for the first 30 sequence databases, and one which stores the data for the other sequence databases.

  4.  
    Only one instance of CSDS may be active at a time
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    If I try to then run CSDS again, I get the error message ONLY ONE INSTANCE OF CSDS MAY BE ACTIVE AT A TIME

    Only one copy of CSDS may be running on a computer at any given time.

    Sometimes, if CSDS crashes without properly exiting, the operating system hasn't cleared some interval values, and you may receive this message.

    If this message occurs and you do not have another copy of CSDS running, you must re-boot your computer before running CSDS again.

  5.  
    Recent Windows Update screws up CSDS and SQROT
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    Cannot launch CSDS and SQROT after latest Windows Update

    The August 2023 Windows Update deletes some files required by CSDS and SQROT.

    There are two potential solutions:

    • Re-install DOT NET 3.5

       
    • Re-install CSDS and/or SQROT

      • Uninstall CSDS and/or SQROT.

        You will not lose any CSDS or SQROT data, as it's stored in a separate folder (the application data folder), and program settings are stored in the windows system registry, neither of which is deleted by the uninstall.
         
      • Download and unzip the latest CSDS and/or SQROT installation file from https://www.ceder.net/csds2/

        E.g., csds2publish310.zip or sqrot2publish568.zip

        How to Download and Install the Ceder Square Dance System (CSDS)

        How to Download and Install the Square Rotation Program (SQROT)
         
      • Run setup.exe to install the program.
         
      • Run the CSDS and/or SQROT program.

        If prompted for the 'application data folder' be sure to select the folder where your data is stored. This probably won't happen, as the folder pathname is stored in the registry.
         
      • Upgrade to the latest version by selecting 'System | Auto upgrade program from web' from the main CSDS and/or SQROT menu.

    Some users report that the CSDS and/or SQROT program icon is no longer properly displayed on the desktop or Windows menu.

    last modified: 14-August-2023   

If you have a question that is not answered here, feel free to E-mail Vic at

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15-October-2024 12:28:04
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