Can't start install program - Bad command line
I was unable to install the new version on my desktop from the internet download. I have installed previous versions of your program on my Compaq both from CD and from internet download. Would you have an idea why I can't do this one? I get an error message saying
"can't start install program"
"Bad command line".
Formerly I had your program on my C drive and the last time I installed I put it on the D drive, would that make any difference? Or is it just some strange thing with the Compaq version of Windows?
If the setup package was downloaded from the internet, it could be that the download encountered problems and is corrupted, and hence the error message. In this case, the corrective action would be to download the setup package again. If, on the other hand, the setup package works on one computer but not another, you have a different problem.
If the setup package is 'good', then try the following:
- Create a folder on the destination machine such as C:\NEW
- Make sure that the name of the folder does not contain any spaces and has 8 or fewer characters in it's name.
- Copy the setup package to the folder (C:\NEW).
- If the setup package is complete.exe or partial.exe, then execute the program from the folder (i.e., in the file explorer, double-click on C:\NEW\complete.exe or C:\NEW\partial.exe). This will uncompress the file creating 3 files: CSDS.cab, setup.lst, and setup.exe.
- Run setup.exe.
I hope this helps.
